Privacy Policy

kexorin.com (“we”, “us”) respects your privacy. This policy explains how we collect, use, store and protect personal data in line with Ukrainian law, including booking and payment details.

1. Data We Collect

We may collect: name, email, phone, billing address, booking details, payment information (processed by payment providers), IP address, device and cookie data.

2. Legal Basis & Consent

We process personal data based on your consent and to perform a contract, as required by Закон України «Про захист персональних даних» від 01.06.2010 № 2297-VI.

3. Cookies

We use cookies to operate the site and analyse traffic. We store cookies or access information on your device only with your consent, as set out in Закон України «Про електронні комунікації» від 16.12.2020 № 1089-IX.

4. How We Use Data

To process bookings, take payments, provide customer support, prevent fraud, and comply with legal obligations.

5. Sharing

We share data with payment processors and service providers under contract. We may disclose data when required by law.

6. Storage & Security

We keep data only as long as needed for the purposes above or as required by law. We use technical and organisational measures to protect it.

7. Your Rights

You may request access, correction, deletion, or restriction of your data, and withdraw consent at any time. As a consumer, you also have rights under Закон України «Про захист прав споживачів» від 10.06.2023 № 3153-IX and online sellers must provide full identification and terms before purchase under Закон України «Про електронну комерцію» від 03.09.2015 № 675-VIII.

8. Dispute Resolution

If you have a complaint, contact us first. You may also contact the State Service of Ukraine for Food Safety and Consumer Protection or use court proceedings as provided by law.

9. Contact Us

For privacy requests, email contact@kexorin.com or use the form below.